Financial Times FT.com

Budget operators seek to secure customer retention

By Alistair Gray

Published: August 2 2008 03:00 | Last updated: August 2 2008 03:00

Households are shopping at budget grocers instead of mainstream supermarkets, ordering takeaway pizza rather than splashing out at restaurants and opting for holidays at campsites over exotic resorts.

The claim has become a familiar one from consumer-facing companies - and their City spin machines - eager to portray themselves as among the few winners from the economic malaise.

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