Financial Times FT.com

Mattel in apology to Chinese

By Geoff Dyer in Shanghai, Matthew Garrahan in Los Angeles and Daniel Pimlott in New York

Published: September 22 2007 03:00 | Last updated: September 22 2007 03:00

Mattel was forced to deliver a humiliating public apology yesterday to "the Chinese people" over the damaging succession of product recalls of China-made toys that the US toymaker has announced in recent months.

In a carefully stage-managed meeting in Beijing with a senior Chinese official, which, unusually, was open to the media, Thomas Debrowski, Mattel's executive vice-president for worldwide operations, read out a prepared text that played down the role of Chinese factories in the recalls.

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