The six-story building, constructed with ample amounts of marble and glass, has a tranquil atmosphere that one would not normally associate with an Indian hospital. Dozens of people dressed in garb that ranges from long kurta shirts to jeans, sit in an airy waiting area illuminated by soft lighting. For an anxiety-ridden patient, the clean, air-conditioned surroundings are comforting, particularly because the normal chaos of India waits just outside.

This is Max Hospital in the New Delhi neighbourhood of Saket, part of the Max Healthcare hospital chain started in 2000. There are eight Max facilities in the Delhi area that attend to about 400,000 patients each year.