Financial Times FT.com

EU airlines join online reformers

By Nikki Tait in Brussels and Kevin Done in London

Published: May 15 2009 02:29 | Last updated: May 15 2009 02:29

British Airways and Air France-KLM made 11th-hour commitments on Thursday to ensure their websites for online ticket sales did not mislead consumers, senior officials said in Brussels.

Meglena Kuneva, EU consumer commissioner, said the carriers had “expressed their commitment” to join about 50 other airlines that have agreed to end any misleading advertising or unfair sales practices on their websites.

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