From Prof Robert Shaw.
Sir, Christopher Johnson ("The secret to retail banking: real people in charge", November 7) offers insightful analysis of retail banks, but he misses a key point.
Published: November 11 2008 02:00 | Last updated: November 11 2008 02:00
From Prof Robert Shaw.
Sir, Christopher Johnson ("The secret to retail banking: real people in charge", November 7) offers insightful analysis of retail banks, but he misses a key point.