More than 1,000 homeless people in London, struggling to maintain contact with families, medical practitioners and prospective employers, have been able “to stay in touch with the important people in their lives” thanks to one of the City’s top investment bankers.
Giles Keating, global head of research for private banking and asset management for Credit Suisse, came up with the idea of a free phone service for the capital’s “lost population” in the late 1990s.

