Financial Times FT.com

The value of office gossip

By Emma Jacobs

Published: January 4 2009 18:47 | Last updated: January 4 2009 18:47

The managing director of a Sydney-based recruitment agency recently grappled with a problem. He could not afford to award all employees a pay increase but was worried an alternative proposal could destroy morale. So he decided to start a rumour.

He told a trusted subordinate of his plan to award higher salaries to a few key staff, who would also have to take on greater responsibilities. As expected, news spread rapidly through the company and employees were surprisingly positive about the proposal. So he decided to press on with the new pay structure.

office gossip
Use rumour-mongers to your advantage

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