At a recent London conference on flexible working, Neil Sherlock, a partner at KPMG and chair of the charity Working Families, said there was a simple answer to how to create loyalty and commitment among employees. “The secret is to allow people to manage themselves.”
Flexible working, which requires considerable self-management, is a hot topic across Europe. This month, the UK government pledged to extend the right to request flexible working to parents of children up to 16, following the recommendations of an independent review. Flexibility and work-life balance are strong themes running through the practices of companies in the Best Workplaces in Europe ranking.

