Financial Times FT.com

It’s competition that delivers the goods

By Michael Skapinker

Published: June 1 2009 20:22 | Last updated: June 1 2009 20:22

In 2002, some people were ready to write off internet grocery shopping. “Digital lunacy” was one comment in the US press. “Doomed to be e-commerce disappointments” was another judgment on online supermarkets. The long list of failed US online grocers – Webvan, Streamline, HomeRuns, Kozmo – seemed to bear this out.

Online supermarket shopping has never been a disappointment to me. I signed up over a decade ago when my Tesco supermarket in London handed out leaflets explaining how you could order food, toothpaste and dishwasher powder from your computer at home.

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