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Last updated: August 11, 2014 12:06 pm

It’s not what you know

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Employers are looking for soft skills in areas such as negotiation

Employers are increasingly looking for soft skills in areas such as negotiation or conflict resolution, according to John Delaney, dean of the Katz Graduate School of Business at the University of Pittsburgh. He tells the FT’s Della Bradshaw that students will increasingly be judged on their communication skills.

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