Financial Times FT.com

Ask the experts: Keeping control vs letting go

Published: October 30 2009 18:25 | Last updated: October 30 2009 18:25

David Glassman,  a business coach

“Outsourcing works best when it enables the prime movers to focus on the core tasks that only they can do. Cost savings alone, however beneficial they appear initially, can be reversed  by factors outside the business’s control and they seldom offer lasting competitive advantage.

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