In the May 28 edition of Digital Business, I suggested a few measures the IT department could take to deliver corporate success in an economic downturn (”Time for IT to go shopping?”). I also invited readers to suggest their own ideas and a few of the responses appear below.

One of my suggestions was for companies to look at web-delivered services. But Lawrence D. Crowson of Chicago warned that before embarking on the Saas route, businesses needed to work out what is mission-critical to them.