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October 18, 2013 6:26 pm
Royal Mail shares continued to rise this week despite a vote for strike action by postal staff – but thousands of retail investors struggled to sell after the official trading service was overwhelmed.
Investors who bought shares directly from the government had difficulty placing orders to sell via the phone-based Equiniti share-dealing service, while others reported delays in receiving the official notification they needed to sell their holdings online.
Shares in the newly privatised company have surged by 51 per cent since they were floated at 330p a share last Friday.
Equiniti said it had seen “unprecedented” levels of trading but that everything was now operational. Investors who used a stockbroker have been able to sell all week.
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