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Personal View – details

Digital Business gives IT industry experts the chance to air their views on a range of vital topics in our Personal View Online series

The confession of a chief executive and his lost laptop

As chief technology officer of a data protection and encryption company I hear many a tale of woe as other CTOs and chief executives confess to me the stories of “the lost laptop”.

McKinnon debate charts the UK’s laissez-faire attitude to IT security

By Rob Cotton, chief executive at NCC Group, IT assurance specialists: The fate of British hacker, Gary McKinnon, is hanging in the balance with the UK home secretary having ”stopped the clock” on court extradition proceedings to allow his lawyers to consider their client’s medical reports.

Businesses need a balanced approach to mobile strategies

By David Akka, managing director of Magic Software in the UK, Eire and Nordic countries: Mobile applications are one of the hottest topics on any business technology agenda, fuelled by the growth in remote working and employee desire to bring a consumer mobile experience into a corporate environment.

How texting could transform bank services

Peter Tanner, managing director of Boomerang SMS Solutions: Growing numbers of banks and financial institutions are adopting text messaging as part of a raft of measures designed to improve customer communication, enhance service levels and attain competitive advantage.

Business information is a stream of events – so don’t look backwards

By Dr Giles Nelson, head of strategy and co-inventor of Apama at Progress Software: Consumers now expect to go online and see inventory levels in an online store. Traders take the speed of light into account to ensure a trade they place will arrive ahead of others.

Net neutrality required to spur innovation

By Nicholas Economides of Stern School of Business, New York University: For the first time in history, the majority of the Earth’s population is connected by a global communications network.

How cable disruptions are ushering in a new wave of globalisation

By Sergey Lipatov, president, TTK: Over the past three years, numerous cable cuts in submarine communications networks have brought into sharp relief the need for greater resiliency in global telecoms networks.

Is broadband metering really so bad?

By Andrew Harries, chief executive of Zeugma: First, full disclosure: I work for a company that manufactures telecom gear capable of, among other things, metering bandwidth.

Are your documents an untapped opportunity?

By Joseph R Marciano, president and chief executive, Océ Business Services: Many businesses confess that they do not have a clue how much managing their documents costs them. But research shows that it’s a lot more than they imagine.

The real benefits of outsourcing – value beyond the one-time cost saving

Sisyphus and the eternal computer glitch

How to save your reputation from an online onslaught

Opinion: Google AdWords and the European Court

Green is back

Customer service for the social network age

Many benefits to repaired equipment

Shared log-ins and passwords are a security loophole

Consumerisation of IT: a growing headache for the future?

De-cluttering IT

Charities should be crowdsourcing time and talent

Avoid spending more ‘just in case’

Preparing for a new CIO