Medicine for a flawed system

Only chemicals and pharmaceuticals seem to profit from US property rights protection, say the authors of Patent Failure

How to stay on a roll

Jean-Claude Larréché’s The Momentum Effect may prove challenging for readers who struggle with the vision thing

Cyberspace freedom

The worldwide web is at risk, argues Jonathan Zittrain in The Future of the Internet. Closed systems, designed by makers for a limited number of uses, forestall innovation

French funder of US start-ups

Georges Doriot sailed to the US to become a brigadier general in the second world war and an influential professor at Harvard Business School

Tales of brand revolution from P&G

P&G is forging ahead with innovative products, based on consultation with its consumers and a more disciplined approach. Its tooth-cleaning Whitestrips are one example

Hidden costs of ‘cheap’ goods

It can be difficult for a western company, even when it has the best of intentions, to find a reliable Chinese outsourcing partner that can produce safe products

If you want to be loved, do it right

Achieving ‘no service’ status, the premise behind The Best Service Is No Service, unleashes a hugely positive win-win with greater value for customers and companies

Breathing life back into the cities

Who’s Your City is a wonderful guide to why cities have regained their lustre after a half-century of decline from an authoritative and entertaining observer

Brash optimism of an American in China

Pitfalls of making an heir the boss

Older workers take a new career path

A debate for all good leaders to follow

The right questions on India and China

How to get staff to care about work

Changing the market system

Get in training for excellence

New market is difficult to corner

Novel inspiration for would-be entrepreneurs