Financial Times FT.com

FT Business School - Chicago Booth

Resources

University of Chicago Booth School of Business

Managerial psychology

Psychological research has led to intriguing insights into human behaviour. In three video lectures, Nick Epley, a professor at the University of Chicago Booth School of Business (formerly Chicago GSB), shows how it can also give managers an edge in the workplace.

In Making unbiased decisions, Prof Epley shows how we unconsciously distort or omit vital information when choosing what to do. Mind reading at work explains why it is so difficult to intuit what bosses, colleagues and underlings are thinking. Finally, in Motivating staff, he says money is overrated as a way of firing up employees.

Related content and features

Video course contents

Watch video one: making unbiased decisions


1. Bias in receiving and seeking information
2. Bad stuff grabs attention
3. Actors versus observers
4. The psychology of office gossip
5. Confirmation bias and omission neglect
6. Closing thought

Watch video two: mind reading at work


1. Barriers to reading minds
2. Naïve realism
3. Egocentric bias
4. Overclaiming in groups
5. People don’t always say what they think
6. Closing thought

Watch video three: motivating staff


1. Intrinsic and extrinsic motivation
2. Intrinsic motivation is often neglected
3. Problems with extrinsic incentives
4. Using extrinsic incentives intelligently
5. Closing thought

FT Business School on video

Applying to business school

Chioma Isiadinso

Chioma Isiadinso, admissions expert, gives tips on how to tackle the MBA application process

India: the base of the pyramid

Five professors from the Indian School of Business examine issues in emerging markets

Global corporate strategy

Pankaj Ghemawat

Iese’s Pankaj Ghemawat explains the rules of cross-border expansion in a world that is merely “semi-globalised”

Leading globally

Martha Maznevski of IMD on globalisation’s management challenges

Moving up/Moving out

Herminia Ibarra

Herminia Ibarra of Insead explains how to assume a leadership role — or even switch careers entirely

Doing business in China

Five professors from the China Europe International Business School on doing business in China